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Collection Notices

Privacy Collection Notice

Privacy Notice

City Electric Supply Pty Ltd (ABN 55 077 915 176) (we, our, us, City Electric Supply) values your privacy and is committed to protecting your personal information in accordance with our obligations under the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs), and in accordance with our Privacy Policy.

This notice outlines how we, as a credit provider, collect, use, and handle your data when you submit your personal information through this Credit Account Application Form.

We take all reasonable steps to protect the personal information we hold about you against loss and unauthorised access, use, modification or disclosure.

Collection Circumstances

We may collect the following personal information as part of the credit account application process:
name;
address;
email address;
date of birth;
contact number;
information provided to us via the contact form;
details of you identity documents such as driver's licence and/or passport;
your income and employment details;
your assets and liabilities; and
sensitive information such as any criminal record.

Legal Requirement

The collection is required and authorized by law.

Purpose of Collection

We collect and use your personal information within your Credit Account Application Form for the purpose of processing your credit account application. This includes carrying out required credit checks and reviews, as well as registering any security interest.

Consequences if you fail to provide personal information

Failure to provide the requested information may result in delays or rejection of your application.

Disclosure

We typically disclose personal information of the kind collected by us for credit assessment purposes. This includes disclosing your relevant personal information to credit reporting bodies for credit reporting purposes. We will obtain a credit report from these credit reporting bodies to assess your creditworthiness, and this will be recorded as a credit enquiry on your credit report. We currently use the following external credit reporting bodies:

Equinox
Contact details:
illion Data Registries Pty Ltd (ACN 101 620 446)

Public Access Centre contact details:
Telephone: 1300 734 806
E-mail: [email protected]

Privacy Policy

Our Privacy Policy is available on our website, which further sets out:

  • how you may access and seek the correction of your personal information; and
  • how you may complain about a breach of APPs and how we will deal with these complaints.

Credit Reporting Policy

Our Credit Reporting Policy contains details of how we manage your credit information and credit eligibility information, which includes:

  • how you may access and seek the correction of your credit information or your credit eligibility information held by us;
  • how you may complain about a breach of the Part IIIA, Division 3 of the Privacy Act in relation to Credit providers and how we deal with these complaints; and
  • whether we disclose credit information or credit eligibility information to entities without an Australian link, and if so, outlining the relevant countries.

Overseas Disclosures

While we do not routinely disclose personal information to overseas recipients, there may be instances where this is necessary to disclose personal information for the same purposes we collect it. If practicable, we will inform you of the countries involved via our Privacy Policy.

Contact

If you have any questions about how we deal with your personal information, you can contact us at:

Paul Ellmore
City Electric Supply
Postal Address: City Electric Supply Pty Ltd, Unit 4 / 1 Reliance Drive, Tuggerah, NSW, 2259
Telephone: 02 4367 1190
Email: [email protected]

Personal Information Collection Notice

Privacy Notice

City Electric Supply Pty Ltd (ABN 55 077 915 176) (we, our, us, City Electric Supply) values your privacy and is committed to protecting your personal information in accordance with our obligations under the Privacy Act 1998 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs), and in accordance with our Privacy Policy.

This notice outlines how we collect, use, and handle your data when you submit your personal information through our contact form.

We take all reasonable steps to protect the personal information we hold about you against loss and unauthorised access, use, modification or disclosure.

Collection Circumstances

We may collect the following personal information:

  • name;
  • postal code;
  • email address;
  • contact number;
  • information provided to us via the contact form;
  • the location from which you have come to our contact form and the website pages you have visited; and
  • technical data, which may include IP address, the types of devices you are using to access the Websites, device attributes, browser type, language and operating system.

Legal Requirement

By submitting the contact form, you provide consent for us to collect and use your data.

Purpose of Collection

We collect your personal information for the following business purposes:

  • Communication: to respond to your inquiries and provide relevant information.
  • Customer Service: to assist you effectively and address your concerns.

Consequences if you fail to provide personal information

If you choose not to provide personal information to us, we may not be able to provide a response to your query.

Disclosure

We do not disclose your personal information to third parties without your consent.

Privacy Policy

Our Privacy Policy is available on our website, which further sets out:

  • how you may access and seek the correction of your personal information; and
  • how you may complain about a breach of APPs and how we will deal with these complaints.

Overseas Disclosures

While we do not routinely disclose personal information to overseas recipients, there may be instances where this is necessary to disclose personal information for the same purposes we collect it. If practicable, we will inform you of the countries involved.

Contact

If you have any questions about how we deal with your personal information, you can contact us at:

Paul Ellmore
City Electric Supply
Postal Address: City Electric Supply Pty Ltd, Unit 4 / 1 Reliance Drive, Tuggerah, NSW, 2259
Telephone: 02 4367 1190
Email: [email protected]